Privacy Policy

We are committed to protecting your privacy as a customer and an online visitor to our website. Our aim is to provide you with the best online shopping experience we can. We collect the minimum amount of information to help us do this. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. We do not sell, rent, trade or otherwise monetise your personal information with third parties. Please take some time to read our Privacy Policy below.

What is Personal Information?

The personal information we collect may include:

  • your company name and your business name;
  • current and previous address,
  • telephone numbers and mobile phone numbers;
  • e-mail address;
  • details of products purchased from us and services you have used;
  • details of your internet provider and browser; and
  • statistics on usage.

You can review, correct, update or delete your Personal Information by either logging into your account and making the changes yourself or contacting us directly to do so.

How Do We Use Information?

Service Provision

We use the information we collect to deliver our services to you, including:

  • providing you with the best, most useful products we can;
  • providing aftersales support;
  • sharing useful content;
  • assessing creditworthiness and fraud;
  • providing you with a personalised website experience.

Marketing Communications

Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.


We use all reasonable means to protect the confidentiality of your Personal Information we hold. All information we receive from you is stored and protected on our secure servers from unauthorized use or access. Credit card information is encrypted before transmission and is not stored by us on our servers. We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations. In the event there is a breach of our security and your Personal Information is compromised, we will promptly notify you in compliance with the applicable law.


A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Cookies allow a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Information. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.


We will only disclose your Personal Information to third parties to meet a legal requirement, such as a law, regulation, court order, subpoena, warrant or in the course of a legal proceeding.


This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of any other websites. We encourage our users when they leave our website to read the privacy statements of any other website that collects personally identifiable information.


This policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our Privacy Policy.


If you have any questions or concerns at any time about our Privacy Policy or the use of your Personal Information, please contact us at and we will respond as quickly as possible.